Organisation data quality
This report highlights key data quality issues to assist organisations to improve and/or maintain data quality, with a focus on the last 6 months.
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Organisation overview
This report provides a one-stop view of an organisation’s service delivery over time. You will only see the information submitted by your organisation, or organisations with which you have a ‘handshake’ arrangement.
Organisation overview report for DSS funded organisations webinar
The purpose of this webinar is to provide a practical walkthrough of the Organisation Overview report.
Overview of the My Organisation section
Access to ‘My Organisation’, manage organisation and users, reference data, upload files, and manage action items.
Partnership approach data items
What the partnership approach is, if the partnership approach is mandatory, partnership approach data items, and list of partnership approach data items.
Partnership Approach, SCORE and Reports Webinar
This information session builds on existing knowledge and prior training to promote a deeper focus on the collection of Partnership Approach information.
Preview the story
Data Exchange allows you to preview your story before exporting to PDF or PowerPoint.
Privacy Impact Assessment Report
The purpose of this Privacy Impact Assessment is to identify the possible impacts that the DSS Data Exchange might have on the privacy of individuals.
Program specific guidance for Commonwealth Agencies in the Data Exchange
For organisations funded by Commonwealth funding agencies.
Program specific guidance for State Agencies in the Data Exchange
For organisations funded by state government funding agencies.
Quick guide to using reports
One way you can use the different features of the Data Exchange reports.
Quick start guide
Follow the step-by-step guide to get set up on the Data Exchange.
Recording alternate forms of service delivery
This fact sheet provides information to assist organisations on how to record telephone, virtual or remote service delivery in the Data Exchange.
Reference data
This module will discuss how to access Reference data information. The Reference data section is only for those organisations that perform bulk uploads into the Data Exchange.
Resource planning
This report shows the intensity of services delivered in the one financial year compared to the previous year, providing an opportunity to identify trends and patterns, which in turn can facilitate effective resource planning for organis
SCORE Translation Matrix
Use this document to convert other measurement tools into SCORE (Standard Client/Community Outcomes Reporting).
SCORE – at a glance
‘SCORE – at a glance’ provides a brief overview of Standard Client/Community Outcomes Reporting (SCORE) – its logic and how it works in practice.
Service footprint
This report demonstrates outputs by outlet and region, to allow organisations to see where clients live, compared to where services are being delivered, or where staff are travelling to deliver them.
Setting up the structure of your organisation
Organisation set-up options, delivery partners, and adding a delivery partner.
Settlement Engagement and Transition Support Webinar
This webinar will provide information on the Settlement Engagement and Transition Support activity.
Summary of the Privacy Impact Assessment of the Data Exchange
The Privacy Impact Assessment made seven recommendations to enhance the Department’s arrangements for protecting the privacy of personal information while operating the Data Exchange.
System re-opening request form – task card for organisations
As per the Data Exchange Protocols, service providers can choose to enter data any time within a reporting period. Following the close of a reporting period, organisations have an additional 30 days to enter their performance data.
The importance of data quality
Tips to help you avoid data entry errors on the Data Exchange.
Try, Test and Learn Client survey
This webinar will provide information on the purpose of the TTL client survey, organisation’s role in survey delivery, and a live demonstration on how to navigate the system.