Quick start guide
Follow the step-by-step guide to get set up on the Data Exchange.
Resources
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Recording alternate forms of service delivery
This fact sheet provides information to assist organisations on how to record telephone, virtual or remote service delivery in the Data Exchange.
Reference data
This module will discuss how to access Reference data information. The Reference data section is only for those organisations that perform bulk uploads into the Data Exchange.
Report Structure
As part of the Data Exchange, all organisations that use the Data Exchange will have access to their own set of reports, which reflect the information submitted by their organisation. All available reports are accessed via the Data Exchange web-based portal. The ability to access the data and run reports will reflect the level of user access within the organisation.
Resource planning
This report shows the intensity of services delivered in the one financial year compared to the previous year, providing an opportunity to identify trends and patterns, which in turn can facilitate effective resource planning for organis
SCORE Translation Matrix
Use this document to convert other measurement tools into SCORE (Standard Client/Community Outcomes Reporting).
SCORE – at a glance
‘SCORE – at a glance’ provides a brief overview of Standard Client/Community Outcomes Reporting (SCORE) – its logic and how it works in practice.
Service footprint
This report demonstrates outputs by outlet and region, to allow organisations to see where clients live, compared to where services are being delivered, or where staff are travelling to deliver them.
Setting up the structure of your organisation
Organisation set-up options, delivery partners, and adding a delivery partner.
Settlement Engagement and Transition Support Webinar
This webinar will provide information on the Settlement Engagement and Transition Support activity.
Summary of the Privacy Impact Assessment of the Data Exchange
The Privacy Impact Assessment made seven recommendations to enhance the Department’s arrangements for protecting the privacy of personal information while operating the Data Exchange.
System re-opening request form – task card for organisations
As per the Data Exchange Protocols, service providers can choose to enter data any time within a reporting period. Following the close of a reporting period, organisations have an additional 30 days to enter their performance data.
The importance of data quality
Tips to help you avoid data entry errors on the Data Exchange.
Try, Test and Learn Client survey
This webinar will provide information on the purpose of the TTL client survey, organisation’s role in survey delivery, and a live demonstration on how to navigate the system.
Try, Test and Learn – Part 1 webinar held 23 May 2018
This webinar provides an introduction on the Data Exchange for the Try, Test and Learn Tranche 1 program.
Try, Test and Learn – Part 2 webinar held 30 May 2018
This webinar provides an introduction to the Data Exchange reports for the Try, Test and Learn programs.
Update participation in the Partnership Approach
How to update participation in the Partnership Approach.
Upload methods
File uploads, reference data section, system-to-system, client IDs.
Using Selections
Qlik reports have been designed to initially display a standard set of data fields. At times, you may wish to add different data to your report. These additional filters are available from the Selections tool.
View and edit a SCORE assessment
How to view, edit and add a SCORE assessment.
Volunteer Management Activity – Part 1 webinar held April 2018
This webinar provides an introduction on the Data Exchange for the Volunteer Management Activity program.
Volunteer Management Activity – Part 2 webinar held April 2018
This webinar provides an introduction to the Data Exchange reports for the Volunteer Management Activity program.
Web Services Technical Specifications
For organisations wanting to use system-to-system transfers to submit their data to the Data Exchange.