Fact sheets

How to use SCORE with clients

‘How to use SCORE with clients’ is a document that lists possible client responses in the SCORE domains of CIRCUMSTANCE, GOAL and SATISFACTION. It can be used directly with clients.

SCORE – at a glance

‘SCORE – at a glance’ provides a brief overview of Standard Client/Community Outcomes Reporting (SCORE) – its logic and how it works in practice.

Organisation overview

This report provides a one-stop view of an organisation’s service delivery over time. You will only see the information submitted by your organisation, or organisations with which you have a ‘handshake’ arrangement.

Resource planning

This report shows the intensity of services delivered in the one financial year compared to the previous year, providing an opportunity to identify trends and patterns, which in turn can facilitate effective resource planning for organis

Service footprint

This report demonstrates outputs by outlet and region, to allow organisations to see where clients live, compared to where services are being delivered, or where staff are travelling to deliver them.

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