Fact sheets
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Displaying 1 to 24 of 28 resources
Digital Identity and RAM Frequently Asked Questions
This task card discusses frequently asked questions when accessing the Data Exchange through RAM with your Digital Identity.
Community Outcomes (SCORE) Fact Sheet
This fact sheet discusses what community SCORE is and the importance of recording Community SCORE.
Information for organisations about consent
A plain English explanation of how consent works within the Data Exchange. It explains how organisations obtain client consent on behalf of DSS and if client consent is not given.
Privacy Impact Assessment Report
The purpose of this Privacy Impact Assessment is to identify the possible impacts that the DSS Data Exchange might have on the privacy of individuals.
Summary of the Privacy Impact Assessment of the Data Exchange
The Privacy Impact Assessment made seven recommendations to enhance the Department’s arrangements for protecting the privacy of personal information while operating the Data Exchange.
Data Exchange Snapshot 2021
A snapshot of the Data Exchange as of January 2021.
Information for clients about privacy
A plain English explanation of how privacy works within the Data Exchange. It explains how the Data Exchange protects a client’s personal identifying details.
The importance of data quality
Tips to help you avoid data entry errors on the Data Exchange.
Program specific guidance for State Agencies in the Data Exchange
For organisations funded by state government funding agencies.
Program specific guidance for Commonwealth Agencies in the Data Exchange
Developing a benchmarking methodology for the Data Exchange
One page outlining the process for developing benchmarking in Data Exchange.
Data Exchange benchmarking report on findings
Benchmarking under the Data Exchange Framework: Discussion paper’ and the Department of Social Services’ responses to feedback.
Benchmarking under the Data Exchange Framework: Discussion Paper
Long discussion paper proposing five key principles underpinning benchmarking as part of the Data Exchange.
Service footprint
This report demonstrates outputs by outlet and region, to allow organisations to see where clients live, compared to where services are being delivered, or where staff are travelling to deliver them.
Resource planning
This report shows the intensity of services delivered in the one financial year compared to the previous year, providing an opportunity to identify trends and patterns, which in turn can facilitate effective resource planning for organis
Community profiles – 2nd edition
This report combines a number of publically available population-level datasets to show a picture of the community you select based on location.
Client outcomes
This report demonstrates the Standard Client Outcomes Reporting (SCORE) assessments being reported by organisations.
Organisation data quality
This report highlights key data quality issues to assist organisations to improve and/or maintain data quality, with a focus on the last 6 months.
Organisation overview
This report provides a one-stop view of an organisation’s service delivery over time. You will only see the information submitted by your organisation, or organisations with which you have a ‘handshake’ arrangement.
Measuring outcomes: a beginner’s guide
A guide to the logic of outcomes, why outcomes reporting is important, and how to define outcomes suitable for your organisation
How to use SCORE with clients
‘How to use SCORE with clients’ is a document that lists possible client responses in the SCORE domains of CIRCUMSTANCE, GOAL and SATISFACTION. It can be used directly with clients.
A partnership approach to reporting outcomes
A short summary of the benefits of collecting outcomes data
SCORE – at a glance
‘SCORE – at a glance’ provides a brief overview of Standard Client/Community Outcomes Reporting (SCORE) – its logic and how it works in practice.
Bulk File Upload Technical Specifications
For organisations wanting to use bulk uploads to submit their data to the Data Exchange.