Notifications and updates

We are continually improving the Data Exchange: enhancing our platform, updating our training materials, and as new programs come onboard we update our policy documents.

If you subscribe you can select what types of updates you want to receive: system notifications; policy updates; training; news and general updates; and portal and technical updates.

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Current notifications

The Data Exchange Helpdesk will be unavailable on Monday the 1st of June due to an ACT public holiday. We will resume operation on Tuesday the 2nd of June at 8:30AM AEST.


Update: 8 May 2020

Privacy Awareness Week - Protecting client privacy in the Data Exchange

Update: 9 April 2020

On Friday 27 March, the Australian Taxation Office retired the decade-old AUSkey login credentials...

Update: 17 January 2020

Communities across Australia continue to be threatened and impacted by elevated fire conditions, ongoing bushfires and other natural disasters.

Update: 20 December 2019

It’s that time of the year where have an opportunity to reflect on the past year and celebrate our joint achievements.

Update: 17 December 2019

As you are aware, the way you access the Data Exchange is changing as AUSkey will be decommissioned on 31 March 2020. The Data Exchange will be transitioning to myGovID and Relationship Authorisation Manager (RAM).

myGovID proves who you are as an individual, while RAM authorises you to act on behalf of an organisation when using online government services.

Update: 29 November 2019

In preparation for the transition from AUSkey to myGovID/RAM, organisations will soon see a new screen when they log into the Data Exchange.

Update: 22 November 2019

We are sending you this important information, as a user of the Department of Social Services' Data Exchange. This message is to inform you about the replacement of AUSkey with a new digital identity called myGovID.