Data Exchange

Discover how the Data Exchange works to help organisations achieve stronger community outcomes
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  • Client Survey Discussion Paper

    The Client Survey Discussion Paper has been released on the Policy Guidance page and marks the commencement of the pilot stage of the client survey from October 2016. During the pilot, service providers who volunteer to participate will be offering the survey to their clients as part of normal service delivery. Client participation is entirely voluntary. The discussion paper has been prepared to provide information about the survey, participation in the client survey pilot and to seek feedback about the proposed approach to implementation. Feedback on the questions posed in the discussion paper and enquiries on the pilot may be directed to
  • Access Reports e-Learning Module Now Available

    The Access reports e-Learning module is now available for viewing and located under the Training resources tab > e-Learning module > Accessing self-service reports. This module provides information on: • General overview of reports • Reporting periods • How to access instructions, and • Explanation of tabs and buttons on the reports.

Latest Updates

Feedback on benchmarking much appreciated

Valuable input was received from a number of individuals and organisations during the consultation period on the Benchmarking Discussion Paper. This feedback will now be…

The new Data Exchange website

Welcome to the new Data Exchange website! We have introduced a dedicated webpage with a new look and feel to help make our website easier…

New video

For a quick and succinct overview of how the Data Exchange works to help organisations achieve stronger community outcomes, please watch the new animated video.

See all DEX Updates

The Data Exchange represents the Department of Social Services’ new approach to grants programme reporting. It reflects a two-way focus on a smarter and more efficient way of collecting data from service providers, and a more useful reporting back of data about the outcomes achieved for individuals, families, and their communities.