This module will discuss how to create and manage outlets. In the Data Exchange an outlet is defined as: "the location from where a service is primarily being delivered."
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This module will discuss how to add a user to your organisation. As an Administrator you are responsible for adding other users from your organisation to be able to access and use the Data Exchange.
This report demonstrates outputs by outlet and region, to allow organisations to see where clients live, compared to where services are being delivered, or where staff are travelling to deliver them.
This report shows the intensity of services delivered in the one financial year compared to the previous year, providing an opportunity to identify trends and patterns, which in turn can facilitate effective resource planning for organis
This report combines a number of publically available population-level datasets to show a picture of the community you select based on location.
This report demonstrates the Standard Client Outcomes Reporting (SCORE) assessments being reported by organisations.
This report highlights key data quality issues to assist organisations to improve and/or maintain data quality, with a focus on the last 6 months.
This report provides a one-stop view of an organisation’s service delivery over time. You will only see the information submitted by your organisation, or organisations with which you have a ‘handshake’ arrangement.
How to view, edit and add a SCORE assessment.
What SCORE is, client or community SCORE, SCORE icons, adding a client or a community SCORE.
What a novation is, before commencing a novation, and processing a novation.
What the partnership approach is, if the partnership approach is mandatory, partnership approach data items, and list of partnership approach data items.
Information on updating sessions, finding a session, results section, and editing a session.
What a session is, adding a session, entering session details, adding clients and support persons to the session, copying a session, record referrals to other services, and special data entry fields.
Information on updating cases, finding a case, search area fields, results section, and ending a case.
What a case is, adding a case, referral and source reasons, and special data entry fields.
Find and edit a client.
What a client is and how to add a client.
Data Exchange home page, navigation within the different screens, buttons and icons.
What is Digital Identity, who needs an Digital Identity, requesting access to the Data Exchange, Digital Identity compatible browsers, clearing your browser’s cache, errors, troubleshooting, lost or forgotten passwords, Stay Smart Online.
File uploads, reference data section, system-to-system, client IDs.
Lead Organisation and Delivery Partner Views, and Handshake requests.
A guide to the logic of outcomes, why outcomes reporting is important, and how to define outcomes suitable for your organisation
‘How to use SCORE with clients’ is a document that lists possible client responses in the SCORE domains of CIRCUMSTANCE, GOAL and SATISFACTION. It can be used directly with clients.