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The Department of Social Services hosts this website and the department will manage it in accordance with the Guidance on Caretaker Conventions.

Create and manage outlets

This task card discusses the following:

  • What is an outlet?
  • How to manage your outlets
    • Access the ‘Manage organisation’ screen
    • Add an outlet
    • Add a program activity
    • Start and end date information
    • Bulk upload of outlets
    • Editing and maintaining outlets
  • How to manually update program activity start and end dates
    • Step 1 – Check the start and end dates
    • Step 2 – Select the outlet
    • Step 3 – Amend the start and end dates
    • Step 4 – Ready for approval

Key highlights

  • Any sensitive information, such as a person’s home address or a protected location such as a refuge should not be recorded or included in an outlet’s name.
  • You can't create a new outlet that has an identical name and locality as an existing outlet or edit an outlet to mirror an existing outlet’s name and locality.
  • Each outlet must be assigned the program activity(s) that it delivers.
  • Program activities are pre-loaded from your grant agreement. You can't select a program your organisation is not funded to deliver.
  • Your program activity start and end date is also pre-loaded from your grant agreement.
  • Creation of outlet requests should occur before the close of a reporting period.
  • The Data Exchange helpdesk may take up to (10) business days to approve an outlet.
  • The use of * & % # @ should not be included in the outlet free text fields.



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