Recording outcomes using SCORE
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Adding a client, case and session in the Data Exchange
As part of the Data Exchange, all organisations that use the Data Exchange will have access to their own set of reports, which reflect the information submitted by their organisation. All available reports are accessed via the Data Exchange web-based portal. The ability to access the data and run reports will reflect the level of user access within the organisation.
Qlik reports have been designed to initially display a standard set of data fields. At times, you may wish to add different data to your report. These additional filters are available from the Selections tool.
In all of the reports, there are a number of functions which can change how the reports look. This can be useful when building a story or to help make analysing data easier. These changes can be applied to any visualisation in Qlik including graphs, charts and tables.
The Data Exchange reports allow you to add Bookmarks to save your filters and selections for later use. Bookmarks can be created for reports you access on a regular basis. This task card describes the process of adding a Bookmark.
Information for organisations about consent.
This fact sheet provides information to assist organisations on how to record telephone, virtual or remote service delivery in the Data Exchange.
Find and edit a client.
Information on updating cases, finding a case, search area fields, results section, and ending a case.
What a case is, adding a case, referral and source reasons, and special data entry fields.
What a client is and how to add a client.
This task card discusses frequently asked questions when accessing the Data Exchange through RAM with your Digital Identity.
This fact sheet discusses what community SCORE is and the importance of recording Community SCORE.
This webinar will provide information on myGovID and RAM. The new authentication process to access the Data Exchange portal after 27 March 2020.
This video will provide information on the self-service Data Exchange reports. What the reports are and how organisations use them.
This webinar will provide information on the Settlement Engagement and Transition Support activity.
A plain English explanation of how consent works within the Data Exchange. It explains how organisations obtain client consent on behalf of DSS and if client consent is not given.
The purpose of this Privacy Impact Assessment is to identify the possible impacts that the DSS Data Exchange might have on the privacy of individuals.
The Privacy Impact Assessment made seven recommendations to enhance the Department’s arrangements for protecting the privacy of personal information while operating the Data Exchange.
As per the Data Exchange Protocols, service providers can choose to enter data any time within a reporting period. Following the close of a reporting period, organisations have an additional 30 days to enter their performance data.
A story will need to be exported before it can be printed or played outside of the Data Exchange application.
Data Exchange allows you to preview your story before exporting to PDF or PowerPoint.
Data Exchange allows you to extend your story by adding one or more sheets (slides/pages) to it.