Notifications and updates

We are continually improving the Data Exchange: enhancing our platform, updating our training materials, and as new programs come onboard we update our policy documents.

If you subscribe you can select what types of updates you want to receive: system notifications; policy updates; training; news and general updates; and portal and technical updates.

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Current notifications

Outage notice: Please be advised the Australian Tax Office will be conducting system maintenance and myGovID will be unavailable from Thursday 27th January 2022 11:30pm AEDT to Friday 28th January 2022 7:00am AEDT. During this period, users will not be able to access the Data Exchange or Data Exchange Reports. A notification will appear in the myGovID application to inform you when this service is unavailable. We apologise for any inconvenience.
If you are submitting data via the Bulk Upload function, please check your files uploaded successfully before the system close on 30 January 2022. You can view the status of your file upload on the ‘View uploaded files’ within the DEX Portal. If the status is ‘Failed’, expand the row to download the error file. You can then resubmit corrected data for any records which failed to upload. Screenshots are available in the Data Exchange Monthly Update, please subscribe at the bottom of the page if you haven’t already done so.


Update: 8 May 2020

Privacy Awareness Week - Protecting client privacy in the Data Exchange

Update: 9 April 2020

On Friday 27 March, the Australian Taxation Office retired the decade-old AUSkey login credentials...

Update: 17 January 2020

Communities across Australia continue to be threatened and impacted by elevated fire conditions, ongoing bushfires and other natural disasters.

Update: 20 December 2019

It’s that time of the year where have an opportunity to reflect on the past year and celebrate our joint achievements.