Client Privacy and Consent
The Data Exchange is a secure system that complies under the Privacy Act. All client information is secure and de-identified. If an organisation wants to store identifiable client data in the Data Exchange, clients must first give their consent.
When clients do not give their consent, the client’s first name, last name and street-level address are not stored in the Data Exchange. Organisations are only able to see demographic information. The government only sees de-identified data whether or not a client gives their consent.
You can find more resources on client privacy and consent under Fact sheets within our Training Resources page. We highlight for you three important documents:
- Information for clients about privacy
- Information for organisations about consent
- The Data Exchange Protocols
Useful Tips
There might be cases where a system user, or a client, will have only one name. In both cases, you will need to enter the name into both the Given name and Family name fields to generate a Statistical Linkage Key (SLK).
Data Exchange Planned Maintenance
There is no planned maintenance this month.