Hi there, welcome to our video on Privacy and Consent in the Data Exchange
Consent is when your client(s) gives permission for their personal information to be collected and stored on the Data Exchange system
The Privacy Act 1988 is an Australian law which regulates the handling of personal information about individuals
To meet our obligations under this law, the Department of Social Services requires client consent to be recorded in the Data Exchange
But what happens when consent is not given?
When consent is not given, the client's first name, last name and street level address is removed from the Data Exchange
By removing this information, a person's privacy is protected under the Privacy Act
The client record will display like this when consent has been given
The client record will display like this when consent has not been given
Organisations only see demographic information in the client record
The government only sees de-identified data, which remains the same whether a client gives consent or not
What does 'de-identified' mean?
De-identification is a privacy-enhancing tool used to remove personal identifying information.
So the government can not see a client's personal information
If a client is not comfortable giving their real name , an assumed name can be entered
Oh I didn't know this
Many of my clients don't know their date of birth. How would we record this?
You can use an estimated year of birth
Go to the privacy fact sheets on the Data Exchange website for more information
Or you can call or email if you need help
Helpdesk: 1800 020 283
Thank you for watching.
Information for organisations about consent.