Fact sheets
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Displaying 25 to 41 of 41 resources
Data Exchange benchmarking report on findings
Benchmarking under the Data Exchange Framework: Discussion paper’ and the Department of Social Services’ responses to feedback.
Benchmarking under the Data Exchange Framework: Discussion Paper
Long discussion paper proposing five key principles underpinning benchmarking as part of the Data Exchange.
Service footprint
This report demonstrates outputs by outlet and region, to allow organisations to see where clients live, compared to where services are being delivered, or where staff are travelling to deliver them.
Resource planning
This report shows the intensity of services delivered in the one financial year compared to the previous year, providing an opportunity to identify trends and patterns, which in turn can facilitate effective resource planning for organis
Community profiles – 2nd edition
This report combines a number of publically available population-level datasets to show a picture of the community you select based on location.
Client outcomes
This report demonstrates the Standard Client Outcomes Reporting (SCORE) assessments being reported by organisations.
Organisation data quality
This report highlights key data quality issues to assist organisations to improve and/or maintain data quality.
Organisation overview
This report provides a one-stop view of an organisation’s service delivery over time. You will only see the information submitted by your organisation, or organisations with which you have a ‘handshake’ arrangement.
Measuring outcomes: a beginner’s guide
A guide to the logic of outcomes, why outcomes reporting is important, and how to define outcomes suitable for your organisation
How to use SCORE with clients
‘How to use SCORE with clients’ is a document that lists possible client responses in the SCORE domains of CIRCUMSTANCE, GOAL and SATISFACTION. It can be used directly with clients.
A partnership approach to reporting outcomes
A short summary of the benefits of collecting outcomes data
SCORE – at a glance
‘SCORE – at a glance’ provides a brief overview of Standard Client/Community Outcomes Reporting (SCORE) – its logic and how it works in practice.
Bulk File Upload Technical Specifications
For organisations wanting to use bulk uploads to submit their data to the Data Exchange.
Web Services Technical Specifications
For organisations wanting to use system-to-system transfers to submit their data to the Data Exchange.
SCORE Translation Matrix
Use this document to convert other measurement tools into SCORE (Standard Client/Community Outcomes Reporting).
Data Exchange Framework
Outlines the main concepts that inform the two-way focus on more efficient ways of collecting data.
Data Exchange Protocols
Main operational manual for users of the Data Exchange.