Update: 11 September 2020

The January to June reporting period is now closed. Organisations are reminded of the importance to regularly report data to minimise the risk of missing the reporting deadline or not leaving sufficient time to identify errors and resolve. Organisations who by exceptional circumstances, caused by an unforeseeable crisis or natural disaster, and missed the deadline can submit a request to re-open the system. The system re-opening form is on the Data Exchange website. Submission of a system re-opening request form does not guarantee that an extension will be approved.

Please be aware a system re-opening request will not be granted for:

  • delays in obtaining a myGovID
  • staff unavailable to provide the data
  • not being aware of the reporting requirements
  • delay caused by a third party vendor

Completion of a system re-opening request form does not guarantee that an extension will be approved.

Your Funding Arrangement Manager is your primary contact point and the Data Exchange Helpdesk can offer support on technical queries between 08.30am – 5.30pm AEST Monday to Friday (via email DSSDataExchange.helpdesk@dss.gov.au or phone 1800 020 283).

Tips for reporting into the Data Exchange

We truly appreciate your time and effort on reporting January to June 2020 in the Data Exchange.

Quality data is built on a strong foundation of data principles. These principles are timeliness, reliability, accuracy and completeness.

If your organisation submits data on a regular basis you will be ensuring that your organisation is:

  • meeting your grant agreement milestone and KPI requirements
  • avoiding delays with the data being submitted on time to the Data Exchange as sometimes, increased traffic may result in slower than average performance uploads
  • allowing enough time to not only check the quality of your data, but afford you the time to fix your data if you have found errors in the upload or data entry.

If you use bulk upload or system-to-system transfer, it is recommended you download the reference file data regularly and at least every 3 months, so that any changes to data codes in the Data Exchange are up to date in your system.

Program Specific Guidance Updated

The Program Specific Guidance document has been updated to incorporate the following changes:

Programs added:

  • Specialised Family Violence Services – Fourth Action Plan (SFVS-4AP)
  • The Mutual Understanding, Support, Tolerance, Engagement and Respect initiative (MUSTER)
  • Supporting Younger Veterans

Programs modified / changes to service types:

  • Assistance with Care and Housing – Added 4 new Service Type categories and descriptions
  • Care Relationships and Carer Support – Added 4 new Service Type categories and descriptions
  • National Find and Connect – One additional service type, and one removed service type. Addition of Recording outcomes data using SCORE, and Collecting extended data
  • National Disability Advocacy Program (NDAP) – Partnership Approach added, additional SCORE domains added to guidance
  • NDIS Appeals – Partnership Approach added, additional SCORE domains added to guidance
  • Disability Royal Commission - Advocacy Support - additional SCORE domain added to guidance
  • Family Law Services (9 programs) moved from DSS-Outcome 2.1 – Families and Communities to AGD-Family Law Services