Data Exchange Surveys
The Data Exchange team has committed to run a series of monthly surveys covering different topics regarding the use of the Data Exchange. This month, the survey will focus on how organisations use DEX Qlik reports.
The Department of Social Services is seeking your feedback on how organisations use the DEX Reports, including ease of use, frequency, and utility. We would also like your feedback on whether the “deep dive” walkthroughs featured in the monthly Data Exchange Update have helped you to navigate through the DEX Reports.
This survey will take approximately 5 minutes to complete.
Follow the link below to complete the survey. The survey will close on Friday 6 May at 17:00.
Using the Data Exchange Reports
This month, as part of our "deep dive" series on the Data Exchange Reports, we will focus on the Resource Planning report.
Resource Planning Report
Partnership Approach Report
This report allows organisations to compare the intensity of services delivered between two consecutive financial years. This report can be helpful when organisations want to compare the number of individual and/or group clients, sessions and cases over different years to help them in their resource planning. There are four sheets available:
- Clients
- Sessions
- Cases
- Summary
For all sheets, you can only compare years that are one year apart from each other. If you select only one year from the filters table, by default the sheet will generate a graph comparing the year selected and the year before. Each graph compares either the number of clients, sessions, or cases, by month for the selected year. This can help inform organisations of trends throughout the year.
You can also filter by delivery organisations and outlets.
You will only see the information submitted by your organisation, or your delivery partner, where a Handshake agreement is in place. The examples shown below are not indicative of any specific organisation and have been filtered by the financial years 2020-21 and 2021-22.
Clients
This sheet allows you to see the number of clients and support persons who received a service from your organisation.
Additionally, it provides the number of sessions per client, the average number of clients per case, and the average number of clients per session. This appears on both Session and Cases sheets as well.
Sessions
This sheet allows you to see the number of sessions conducted by your organisation.
Cases
This sheet allows you to see the number of cases recorded by your organisation.
Summary
This sheet allows you to see a summary of your statistics in tabular form. Each table represents a different financial year. By default, the summary sheet will show results at the activity level. However, if you have filtered to an outlet, should that outlet provide data for a single activity, the name of the outlet will show up in the table with their its relevant data.
