Data Exchange System Update – May 2021
myGovID scam alert
The Australian Taxation Office (ATO) and Services Australia have issued a scam alert. Fake emails claiming to be from “myGov” and including screen shots of the myGovID app are asking people to click a link to verify their identity using a “secure form”.
Please do not open the link. The link goes to a fake myGov login page designed to steal your personal information, including your passport and driver’s licence details.
The scam contains classic warning signs that it is not legitimate, for example, asking people to click a link to confirm their details and spelling errors. The ATO does send emails and SMS messages, however they will never send an email or SMS with a hyperlink directing to a login page for their online services.
myGovID is the digital identity and authorisation service that is required to access the Data Exchange. We remind our users to be cautious of notifications you receive. If you believe you have received a fraudulent email, you can report it to ScamWatch.
For more information, including tips to protect yourself from scammers, please visit the ATO website.
End of reporting period approaching
The end of the January – June 2021 reporting period is rapidly approaching. Timely data submission is important to resolve any issues before the system close on 30 July.
If your organisation has yet to report, please start submitting your data. If you have any updates or changes to make, please action these soon. The Data Exchange Helpdesk must approve any changes to Data Exchange access or outlets (excluding an outlet name change), which can take up to 10 business days to process. Submit these requests at least 10 days before the close of the reporting period to ensure changes are finalised.
Striving to collect the most accurate and complete data possible is important as improved data quality leads to better decision making and builds confidence that we are moving in the right direction.
The Data Exchange aims to produce meaningful data about the effectiveness of services, according to clients. Meaningful data is dependent on data that is consistent, complete, timely and reliable. Here are some tips to better understand your data and improve data quality:
- Record data regularly
- Check your data by regularly accessing reports
- Familiarise yourself with the breadth of reports and filters
- Use these insights to improve your service delivery
For more information about data quality, please refer to the importance of data quality fact sheet, which includes common data quality issues that you may wish to review.