Helpdesk

Where to direct your enquiries, if you cannot find the answer within the resources provided here.

General grant and program enquiries Your Grant Agreement Manager (see details listed in your agreement) if you have a current agreement for the relevant in-scope program activity.
General Data Exchange enquiries or
Assistance with setting up system access, including the web-based portal
Data Exchange Helpdesk via email dssdataexchange.helpdesk@dss.gov.au or phone 1800 020 283 between 08.30am – 5.30pm Monday to Friday
Developer and IT support for Data Exchange application development Developer Support Helpdesk via email dataexchange.developersupport@dss.gov.au.
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