Training resources

Material on this page aims to help users of the Data Exchange to navigate the IT system and perform different functions. If you are new to the system, the Quick start guide will help you gain access to the web-based portal and get you started using the Data Exchange.

All organisations must complete a User access request form and use the web-based portal to set up their outlets and access their Data Exchange self-service reports.

The Data Exchange Protocols provides users with detailed operational guidance across the full range of in-scope program activities. The Protocols should be read in conjunction with:

Webinars are run regularly and provide a visual demonstration of how to use the Data Exchange. A wide range of topics are covered in these webinars, ranging from basic user information, to information about measuring client outcomes, the partnership approach, and newly released reports. You can view past webinars in the Webinar Library.

Future webinars will be advertised via the Find training link on the Data Exchange home page. More information on these sessions will also be distributed through the Data Exchange mailing list.

Task cards

The following task cards provide guidance to users about the Data Exchange web-based portal.

Administrator functions

Data entry in the web-based portal

Accessing self-service reports

Guidance and training materials for all Data Exchange reports are available on the Self-service reports page.

Other information

Guidance tailored for NSW Targeted Earlier Intervention services


e-Learning modules

We are currently updating the e-learning modules with the latest system enhancements. These modules can still be accessed in the interim as the information is still relevant. Please refer to the task cards for the most up to date information. Thank you for your patience.

The following e-Learning modules are available in HTML format.

Administrator functions

Data entry in the web-based portal

As part of our commitment to continuous improvement, all training resources will be periodically reviewed and updated.