This webinar aims to enhance a deeper understanding of the intent of the client survey; where the Department is looking to adjust its approach in response to feedback and the next phase of the pilot moving forward.
Content tagged with 'Policy'
This webinar revisits the basics of the Data Exchange.
One page outlining the process for developing benchmarking in Data Exchange.
Benchmarking under the Data Exchange Framework: Discussion paper’ and the Department of Social Services’ responses to feedback.
Long discussion paper proposing five key principles underpinning benchmarking as part of the Data Exchange.
What a novation is, before commencing a novation, and processing a novation.
A guide to the logic of outcomes, why outcomes reporting is important, and how to define outcomes suitable for your organisation
‘How to use SCORE with clients’ is a document that lists possible client responses in the SCORE domains of CIRCUMSTANCE, GOAL and SATISFACTION. It can be used directly with clients.
A short summary of the benefits of collecting outcomes data