Log in to the Data Exchange web-based portal

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Task card

This task card discusses the following:

  • What is an AUSkey?
  • Who needs an AUSkey?
  • Accessing the Data Exchange for the first time
    • Step 1 – Log in to the Data Exchange
    • Step 2 – AUSkey Login screen
    • Step 3 – Request activation code
    • Step 4 – Confirm activation code
    • Step 5 – Finish screen
    • Step 6 – Data Exchange web-based portal home page
KEY HIGHLIGHTS
  • You must be registered with an AUSkey before you can request access to the Data Exchange.
  • Your AUSkey certificate and password will be provided to you via email by your AUSkey Administrator.
  • An AUSkey Administrator is different to a Data Exchange Organisation (DEX Org) Administrator.
  • A DEX Org Administrator must complete a User access request form and they can then create additional users.
  • DEX Org Administrators cannot create another DEX Org Administrator.
  • The account activation process for the Data Exchange only needs to be completed once by all users.

What is an AUSkey?

An “AUSkey is a secure login that identifies you when you use participating government online services on behalf of a business.”

Who needs an AUSkey?

Prior to requesting a Data Exchange web-based portal user account, your organisation must be registered with an AUSkey, and individual account holders within your organisation must be issued an AUSkey certificate. There are two types of AUSkey available – an Administrator or Standard AUSkey.

More information on AUSkey and setting up an Administrator AUSkey can be found on the Australian Business Register website www.abr.gov.au or speak to your IT Administrator.

To alleviate the need to submit multiple access request forms to the Department, it is recommended that the first person to access the Data Exchange within an organisation should be the designated Data Exchange Organisation Administrator (DEX Org Administrator). The DEX Org Administrator will be able to manage user access for the organisation.

Anyone requesting Org Administrator access for the Data Exchange will need to complete a User access request form and submit this to the Data Exchange Helpdesk. An organisation will need only one DEX Org Administrator; however it is recommended that multiple DEX Org Administrators be set up for the organisation. Once the DEX Org Administrator account has been created, they can create additional users, outlets and activities.

If a DEX Org Administrator requires access to multiple organisations, they will need to obtain a separate AUSkey and email address for each account. A DEX Org Administrator cannot create another DEX Org Administrator. If another person in the organisation requires DEX Org Administrator access they will need to complete a separate User access request form.

Accessing the Data Exchange for the first time

All users accessing the Data Exchange web-based portal for the first time, you will need to complete six account activation steps detailed below. The account activation process only needs to be completed once. As a returning user, you will only need to complete steps 1, 2 and 6.

Step 1 – Log in to the Data Exchange

Select the Log In button on the Data Exchange website home page.

Figure 1 – The Data Exchange home page

Figure 1 – The Data Exchange home page

Step 2 – AUSkey login screen

The AUSkey Login screen will display.

Figure 2 – AUSkey Login screen

Figure 2 - AUSkey Login screen

In the Select field, click on the drop down arrow and select your AUSkey certificate.

Enter your AUSkey password and select Continue.

Note: Your AUSkey certificate and password will be provided to you via email by your AUSkey Administrator.

Step 3 – Request activation code

The Request activation code for DSS Data Exchange will display.

Figure 3 – Request activation code for Data Exchange screen

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Type in your email address that matches your AUSkey information and select Continue.

You will be sent an email containing your activation code.

Step 4

The Confirm activation code for DSS Data Exchange screen will display.

Figure 4 – Confirm activation code screen

Figure 4 – Confirm activation code screen

Enter the activation code contained in the email and select Confirm.

Step 5 – Finish screen

When you have confirmed your activation code the Finish screen will display.

This confirms that you have completed the account activation process successfully.

Figure 5 – Finish screen

Figure 5 – Finish screen

Step 6 – Data Exchange web-based portal home page

The Data Exchange web-based portal home page will display and you are ready to start entering data.

Figure 6 – Data Exchange web-based portal home screen

For technical support; contact the Data Exchange Helpdesk by email dssdataexchange.helpdesk@dss.gov.au or on 1800 020 283 between 08.30am – 5.30pm (AEST/AEDT) Monday to Friday.