Organisation overview report for DSS funded organisations webinar

Good afternoon everyone. Welcome all to a Data Exchange webinar for DSS funded organisations to learn about the new Organisation overview report that has been recently released. My name is Marita 

Baier-Gorman and I am the lead trainer for the Data Exchange team based in Canberra and I am very happy to be with you today to take you through a walkthrough of this report.

We come together today on many traditional lands around the country, and I would like to acknowledge the traditional owners of those lands, and pay my respects to elders past and present.

Throughout the webinar today, please remember there is a control panel that should have appeared on your screen and looks a bit like this.

Remember to check your sound – your microphone symbol will be red, to show you are muted. You won’t be able to ask questions using your voice, but there is a question function for you to type in any questions that arise through the webinar.

So clicking in any of the grey ribbons will expand that area, so be sure expand-out your questions area and type in your questions and send them through. 

I also have two colleagues with me today, Rose and Brendon who will be answering your questions, so please send them through if you find questions arise as we go through the webinar today.

No handouts have been provided of the presentation today so you can find that in the Handouts section if you would like to use that for your own purposes. Group messages and chats will be sent through that function.

Now when the control panel hasn’t been used for a period of time, it will minimise to a small rectangle like you can see here on the screen. So if you would like to ask us some questions or provide feedback but you can’t quite remember how to get back to that question area, simply select the little orange arrow here and it will expand the full control panel for you so you can continue to ask questions.

The purpose of this webinar is to provide you with a practical walkthrough of the soon to be released ‘Organisation Overview report’ to assist you in navigating the report yourself, seeing your data for data quality reasons but also capturing that information for your own reporting purposes and your own info.

Now the Organisation Overview report will be available to you tomorrow, Friday the 8th September and it replaces the two current standard reports that available were Cognos.  

Now that doesn’t mean that COGNOS will be turned off we are still having COGNOS open for some time as some of you have been using those reports for some time and are quite used to them but we are launching the Org Overview report so you can get a sense on how they work and you can have a play and I truly believe you will find it to be a really beneficial and easy to use product.  

There are some small differences in this report compared to the Cognos reports and I will be talking you through those differences during the walkthrough. While we’re there, I do want to share with you some scenarios of how you might use this report, and what it can show you.

To get to the reports it’s very similar to you getting to your COGNOS reports. So first what you need to do is log into the Data Exchange itself, going in through to the Data Exchange web-site which I’m sure many of you are familiar with. When log Dashboard screen you will notice the standard areas where you can add your clients, your cases and your sessions. You will notice on the bottom half of the screen under “My Organisation” there is a section that states “Access My DEX reports’. So this is where you can go to the Access the standard report. 
Simply click on the GO button that’s highlighted there and what will happen is it will then load you through to this next screen. So if you are not participating in the partnership approach, which is the extended demographic information and data set that is voluntary within DEX you will only have this button available which is the Standard reports.  If you are participating in the partnership approach you will have a second button there right next to it with partnership approach you can click on that and move through.

Now some of you already may have been exploring the Qlik application and the Qlik tool. If you have been in the partnership approach coming through onto Qlik you are probably very familiar with this screen which is a web page that launches once you click on the partnership approach button, and I am hoping that those of you that have tuned in today that are participating in the partnership approach that you have had a lot of fun playing with the Resource Planning and Service Footprint report within this area.

If however you have only decided to do the priority requirements you’ll see Qlik probably look a little more like this. So on Friday what will appear when you click on your standard reports option you’ll be able to come through and have a look at the Organisation overview report which is right here.

Now by selecting that icon on your screen it will then launch the Organisation Overview report which will look like this. Now the Organisation Overview report has a number of pages or sheets which they are often called within Qlik. All the Qlik reports behave the same they all have the same functionality’s simply different information that you can find in each of these sheets.

So I will just quickly talk through each of these sheets and give a brief statement of what they are about and then we will switch over to the live environment and have a look at the actual report itself, how it behaves and what you can see.

So the ‘Attendance and Sessions’ sheet which you can see there on the top left hand. This gives us counts of clients, support people, average sessions per clients, average clients per case and average sessions per case. So it is really a topical, graphical overview of your data.

Next across is the ‘Organisation Summary’ sheet, now this provides the data selected in your first filter page and any specific outlets if you are operating out of multiple outlets. 

This next page here is looking at ‘Activity’. So this provides a chart showing clients and support persons and sessions by activity. So if you’d like to filter and have a closer look at how each of your programs that you’ve been funded for by DSS are going you’re able to use that breakdown here.

The next one across is ‘Service Type’. Now this breaks down the counts of sessions by service type. 

Which service types are most popular? We will have a closer look at that when we go through the walkthrough.

We have the ‘Demographics’ sheet which displays the demographics of individual clients.

And then the next few pages which I’d like to share with you is where this overview report gets a little bit different to what you have been used to in Cognos.

So here it will include information collected under the extended demographic details which are part of the partnership approach and collected at the client record level. So this is where if you ‘ve been collecting that information, of course it is voluntary to do so, you will find your extended demographics for culturally and linguistically diverse clients, ancestry information, household composition or income source and also referral pathways. So if you have been recording or capturing any of that information you will be able to see it in this pages here.

There is also an ‘Outlet State’ sheet which you can see here with the lovely green coloured icon of Australia. This I find is a simple page particularly if you’re only operating out of one state, it is quite a simple table but for those of you tuning in today who may have outlets operating out of multiple states, this can be quite helpful to get a sense of how each of those are going in terms of their sessions and client interactions.

The final sheet in this report is the information sheet and this is a glossary of the terms in this report. 

If there are any terms or definitions that you are unfamiliar with you can find them in this information page and we have an information page at the back of every singly Qlik report that has been released and is due for release in the future.

I might pause here so I can switch over to the live environment so that we can walk through the report together. Thanks everyone for your patience, ok so here we are in our training environment having a look at our Organisation overview report. It is a training environment because it is full of false data so I just want to make that clear to everyone so that they know we are looking at a training site only and no data that is similar or pertains to a particular organisations data because of course that is only available to yourselves, you can only see your organisations data.

But we will go through this report now and get a sense of how it looks and what we have so I am going to go into the attendance and session sheet simply by clicking on it and you notice this automatically brings up some pretty comprehensive bits of information for me and I thought that I might just step you through each of these filter areas and what you can click on and what you can read.

Now one of the main differences of this report compared to the standard reports that have been in COGNOS for the past two years is that you can select multiple reporting periods, so you’ll notice here that I have multiple reporting periods and I can expand those out so I can have a closed look at them. I can have a look at all of that data that I have entered into the Data Exchange since I started entering data, not just a single six month period like it was with the COGNOS reports. I can however still look at a six month period if I what to, so for example the past financial year and I confirm the selection by clicking on this green arrow here, you’ll notice the filters present to me which of those six month periods I would like to look at. If I wanted to look at the first of January to the thirtieth of June, Two thousand and Seventeen or do I want to look at the first of July Twenty Sixteen through to thirty first of December Twenty Sixteen. So you can go down to the six month level if you still wish too and what to get a sense of how each reporting period has performed on its own otherwise you can also apply filters to a particular reporting period.

Now you’ll notice that because I have applied that filter, that filter has appeared along this grey ribbon that has appeared along the top of the report and that has demonstrated that I have applied that specific reporting period financial year to my information.
If I ever wanted to get rid of that filter and just refresh my filters I can select the X here and it will clear the selection and my data will go back the way it was.

Another significant difference of the Organisation overview report compared to the Cognos report is that now I can have a look at client type. So previously in the reports Cognos reports you could only have a look at your individual clients that have a client record against them. This report allows you to filter for the individual client for the client record, a group clients, which are those unidentified client which are simply aggregate and hold no demographic information number and also for those of you that have programs where you may have support persons that interact with your services, you can also filter and have a look at support person counts as well. I am just going to exit out of those particular filters but you can filter by those client types.

Now you’ll also notice here you can filter by program activity, so if I wanted to have a look at one of particular programs, let’s say I was delivering FARS, so Family and Relationship Services, perhaps I was delivering Personal Helpers and Mentors or PHAMs or perhaps a Settlement Services program I could then filter by that particular program as well and get a sense of what is happening there.

On the bottom left hand side of your screen you can also filter by outlets. So if you only have a single outlet this won’t be particularly exciting for you however, if you have multiple outlets, you will be able to filter by those specific outlets and see how they have been going over these other areas. But largely speaking if I don’t use the filters at all, I can have a look at my total number of clients and support persons that have been interacting with my services. I can see the total number of sessions that have been delivered. I can see the average count of sessions per client, the average amount of clients that are attached per case and also the average sessions per case that have been delivered.

Now, keeping in mind that cases are not part of your key performance indicators. Your cases and your case counts are not tied to your performance at all but if you’re an organisation that has set up cases in a very specific way this can be quite revealing and interesting for you.

I think a great example is the reconnect program were often a case is setup for an individual youth and you might have every contact with that youth in that one particular case that you have setup. This may be quite revealing for you to get a sense of on average we have a youth and one parent who are coming along to services and we see them 2.7 times within the length or period within that case, so just to give you a sense of how this data might be relevant to you. 

Now at any time moving through the reports if this is information that is interesting to you that you would like to export you can. You can hover over any piece of information and right click your mouse and you will notice there are options for you to export the data, now what this will do is export it into an excel spread sheet for you so you can have the basic statistics, you can export it to a PDF as an image or you can take a snapshot, and what taking a snapshot does it basically take a photograph of the image or information or graph that you’re interested in and you can build your own story board or your own specific report later showing exactly what you what to have a look at. This is particularly useful if you are building reports or having to gather information for board members or other staff within your organisation.

Now looking at the graph at the bottom half of the screen you will notice that it is quite comprehensive and colour coded. So the blue the darker blue is showing your individual client attendance the pale blue is showing your group client attendance, so those unidentified clients and the little green line at the top here we can see from the key is the support person attendance. We also get an overview of how sessions have been performing over the reporting period. Which is highlighted in this yellow line and we can also see how cases have been recorded and being used in this red line that is moving through here.

Now if you ever wanted to select or go into a particular month you can, one of the things I really enjoy about Qlik is you can literally click on almost anything and filter by that in your report. So if I wanted to look at just November for example, I can click on that select it, and now I will only see information pertaining to November in this period, over the reporting periods I’ve chosen across the rest of the report. 

But I’m going to get rid of November I think and just keep with an open area of data. Now there are few different ways you can move through pages within these reports, you can either select this icon here, and look at all your pages. This I find is particularly useful if you’re bouncing around between them for different things if you want too, otherwise you can use these arrows at the top to move backwards and forwards to have a look at these pages. So we are going to move forward into the organisation summary. 

So this is a particularly useful table for those of you who have multiple outlets. You will be able to see you outlet names listed, the state they are in, the activities they are running and then the counts of cases, sessions, individual clients, group clients, and also support persons. What I really find interesting about this particular table is you can use it as a bit of a data quality measure, if you’re seeing really high unidentified group client counts, you can simply click on this category of the graph and you can see its instantly ascended and descended my information to show me the highest count at the top level of this graph here, so I can see for example outlet 6367, don’t you love training environments, very ambiguous name there, but outlet 6367 has a really high count. 

And if that’s something unexpected or I’m not sure of, I might want to contact my staff out there and get a sense of what’s happening, why they are seeing so many unidentified person’s, perhaps though this could be perfectly logical for you too, particularly if its community centre or a high school where you do a lot of public networking and getting out to the community, and you’re seeing members of the public without them necessarily being an on-going client. So I’m going to move forward now into our activity area. So this where you can see multiple program activities and get a sense of clients coming along but also sessions. So for example here we have activity 12, so very vague name there for your demonstration purposes. 

I’m hovering over it and you’ll notice when you hover over things I get this lovely grey box which pops up and has specific numbers for me. This is giving me a sense of the number of individual clients who are accessing that particular activity, I can also see in the green these are the counts of group clients so the unidentified clients, I’ve got 14 support persons. And then the red dot at the top here represents sessions. So I can see that while I have this many clients I have over double, in terms of sessions which probably suggests to me I’ve got clients coming back to me multiple times under that activity to attend sessions with me. 

This next sheet in the report is service type, and I have to admit this is something I am particularly excited for this from a data perspective view. Guys it’s a different way to filter that you weren’t able to do in the COGNOS standard reports, you’ve been using in the recent past.  

So what happens here is the activities listed on the side, now these are all generically listed with numbers, however for yourselves it will be your funded activity name, so if your funded for FARs it will be FARs, if your funded for reconnect it will be reconnect, if your funded for Royal commission it will say Royal commission. So you can have a look at the particular activities. Select it, and then it will show you a breakdown of all the service types that are specific and been used or recorded against that particular program or activity. So I can see here my food parcels and food vouchers, very popular, there’s that lovely big blue bit here and they are the primary aspect of my work. 

If I select this particular service type, I can actually use my food parcels and food vouchers as a filter. 

What that now means is if I move across into any other sheets of this report I can get a really clear sense of how many sessions had this service type, how many clients access this service type, but what the specific demographics of those clients are that access food parcels and food vouchers within my organisation. 

So I’ve left that activity filter on as you can see, but moving across in the demographics I can get a really strong sense of the age groups of the persons who are accessing food parcels from my organisations and their other demographic info. Now I’m going to remove that particular service type filter. And now you notice my data has now changed and gone back to a just a specific activity. If I get rid of my activity filer again its now showing me all my information. 

Now another difference you will see here on this particular page within the org overview report verses the COGNOS reports is that the age groupings have slightly changed in this reports. The reason for that is because these age groups match exactly to the age groups as used by the ABS or Australian Bureau of Statistics, so we wanted to standardise our reports and keep to that national standard. What you can do is a have close look at any of these to get a better sense of what is happening in your organisation. So if you’d like to have a look at what your 20 to 40 year old clients are accessing and how often they are accessing things you can filter the reports by those specific age groups. What I found quite exciting with this particular report is for example I selected 20-24 year olds and applied that filter it then shows me the specific ages itself, so if I wanted to look at for example just the 20 year olds in my organisation now keeping in mind they were 20 at the time they accessed a service, so all these ages are specific to the ages of the clients when they accessed the service, I could essentially filter by that and get a sense of my 20 year old clients and what’s happening there with them. Just going to remove the age filter there.

I can also look at demographics in terms of male and female clients and my count of intersex or indeterminate, or even not stated/ inadequately described. You will notice here it looks very small in compared to the others, but again I can highlight that particular filter. If it’s a bit hard to click on you can also use the lasso function with graphs and highlight a particular area, which I rather enjoy. I can also look at individual clients and support persons who identify as indigenous, and the percentages there. I can also look at individual clients and support persons by disability status as well so percentages of not stated, those that did identify as having a disability status, impairment or condition, or those that did not. Now I don’t have a client type filter here, but if I wanted to look at just my individual clients, not my group clients, not my support people, when I select that filter you will notice the titles will automatically change to just show me individual clients by disability status, or individual clients by indigenous status and it does filter that down for me. 

Now moving across into other pages which use extended demographic detail information, which we will get to in a moment, but this particular one is have a closer look at the CALD information, so those of you clients with a culturally or linguistically diverse background. So these are all priority bits of data within the data exchange, but what I like most about this reports is that unlike your COGNOS reports which show the top five countries of birth or the top five main languages spoken at home, this report actually shows you every single country of birth or main language spoken at home which have been recorded. So you have a much more comprehensive concept of what is happening for you clients, and the experience they bring with them to the sessions. 

So to the far left hand side you can see the difference between CALD or not CALD if I wanted to just look at my culturally and linguistically diverse clients you can select that piece of the pie, confirm my selection, and it automatically changes to show my individual client count. I can also get a sense of what is happening there with languages spoken at home, I mean countries of birth and also main languages spoken at home. Now you will notice they are listed in table format at the bottom half of the screen. And the table automatically default to show you the most common reported country of birth at the top through to the least and also main language spoken at home through to the least. And if you wanted to have a look at that full listing you can expand out the table which I have just done now, and actually have a scroll through to get a sense of what is happen

I’ve just done now and actually scroll through and get a sense of what is happening there, and of course you could apply any of these as filters as well, it might be particularly important to you to get a sense of which of your clients are coming from Afghanistan, what languages are they speaking at home? We can see a selection of those listed here. But also if I wanted to go back to another page I might want to get a sense of what service types are they accessing the most as well, and what activities they are accessing and what is resonating with them on the ground of the organisation.

I’m just going to go back to our demographics page here and remove those particular filters. Now I don’t have to go back to that page to remove the filters. You can remove the filters at any spot within the reports anywhere you wish. 

So the next few pages I would like to share with you are the extended demographic details which are collected under the partnership approach, it’s voluntary information it’s a voluntary data set that many of you are actually collecting parts of anyway at the client level record because it is quite relevant to your clients and this is information that you collect already. So we are going to have a closer look at some of those.

For those of you who haven’t been collecting any additional extended demographic details, these graphs and also pie charts are going to come up with a message saying ‘no data recorded’ or ‘no data available’, that’s how you know you don’t have anything across those, but for those of you that have started to collect this information, you will be able to see more.

So here for example, we can get a sense of ancestry, now this is a really high percentage of Not stated for ancestry and that is just letting us know that 95.1 per cent of the time, we’re not entering in this data, but for those that we are entering in the data for, I’m going to select as many of them I can here. Now I could go through and select all of these if I wanted to, a rather fun thing that I learnt the other day in terms of selecting, I can select the majority and I can also select the minority as well if you wanted to select that particular area in the pie chart. 

What you can also see on this page, is individual clients and support persons by migration visa. So there is a large area here of unknown, so that is probably just letting you know that a large percentage of your client records aren’t capturing a migration visa, some of them are, so if you selected the Yes area here, if this training environment will allow me to do so, I don’t think it will at this stage, but if you selected this area it would expand out and show you which kind of visas your clients were using.

We also have a table graph here in terms of ancestry giving you a sense of breakdowns and also Individual clients and support persons by years in Australia. So how long they have been living in Australia and the unknown area here is quite large, that’s because largely speaking for this false organisation that we are looking at here, we are not collecting that optional data.

Now moving across in this next sheet this is looking at home situation, again all extended demographic details under client details which are optional data to enter. So this is looking at things which is a homeless indicator, which is a yes or no indicator, the unknown showing us the percentage of clients that haven’t had that recorded against them. We also have individual clients and support persons by annual income if that’s been recorded, household composition and also income source. Now also these can be used as filters as well, which is quite clever and something that you would not have been able to do with the Cognos reports. 

So for example if I want to get a sense of my clients who are isolated, who may be single people living alone, I can select that particular household composition, confirm it and then it will give me the information and demographics specifically for those persons. If I was to move back for example to the demographics page, I could get a sense of the age of those people living alone. Perhaps the male to female ratio, I could also take a look at the particular outlets they were accessing perhaps more than others. Perhaps there are particular staff members or particular services at those outlets they are preferring.

If this is a target group that I want to make more contact with, it gives you that information of how you might go about doing that. We also have individual clients by income source so if you have been collecting this information as well, you can get a sense of where their income is coming from whether it be salary, wages or others. 

This next page is the referrals page, so this is, for those of you that have also been adding in referrals information this is where you can see that information. So, the top half of the screen really has a look at referrals coming in to your organisations. If clients have been referred from particular areas for particular reasons, you’ll see that here.

On the bottom part of the screen is looking at your clients that have been referred out of your service. 

So have you referred them to an external service, so something outside your organisation? Have you referred them to something internal and you can see here we have a high level of no responses and that just lets us know the number of clients and support persons where we haven’t recorded referral information. And it also gives you a sense of the percentages of that, particularly if referrals is something that is useful for yourselves, something that you want to see more of, you can get a sense of how it is not being collected as well and perhaps that is a conversation you want to have with your staff and your colleagues particularly how you might adapt referral information into the Data Exchange, so you can see this information in your reports back out the other end.
Now depending on which other areas you select or filter to in these graphs you’ll get a sense of what the reasons for seeking assistance were. Was it physical health, material wellbeing, family functioning? 

And also in terms of referring onwards were there areas where you are consistently referring clients to somewhere else perhaps for family functioning or an employment or education program? Services that you are referring them on to that you don’t actually deliver yourself. So it can be a really powerful part of the report as well.

So this final sheet here that I would like to share with you before the information page of course is outlet state, now as I mentioned before this would be a particularly dull table for those of you operating out of one state, but it still could be quite interesting, so I have just got a little example here for you. We have a single outlet operating out of New South Wales sorry we can see we’ve got 600 outlets operating out of New South Wales we can have the counts of individual group and support persons. So our individual client attendance is blue, our group client attendance is aggregate unidentified are green, if there were support persons they would be listed as yellow and we have our sessions as the red dot here. So the key is just listed on the right hand side. However, if you are an organisation that is operating over multiple outlets, sorry multiple States with multiple outlets this can be a really useful overview for yourselves to get a sense of which states are feeling the pressure in terms of session delivery. Is this expected? Do we need to target resources somewhere else? Are we seeing high levels of clients coming in versus sessions? Are we seeing high level of sessions demonstrating clients are returning back to the service? Is this what we expected? 

Is this what we want? It’s just a really easy overview there that you can use.

This sheet that I would like to share with you is the information page, so this is the glossary. As I mentioned before this is at the back of every Qlik report that have been released by our Reports team but of course we will have it in all our reports being released in the future too. Now what I really like about this glossary is that sometimes you don’t always know the exact word that you are looking for. You might just want to know more about cases for example. Simply select on Case and it will actually bring up every term and definition, even close to case or including case or has something to do with cases, so you can have a closer look at that information. A great one that I like as well is Client. You can see that it will bring up every single term and definition that is related to client so you can get a sense of what each of those mean or any of that terminology.

Now in terms of navigation and things that Qlik can do for you in terms of a tool. You’ll probably find as reports are released throughout the end of the year, we’ll be having a lot more of these webinars and demonstrating these reports to you so you can get a sense of how they work and what they look like. 

One of the things I most enjoy about Qlik is that it behaves exactly the same, it doesn’t matter what report you’re looking at, it behaves the same way you can click on the same things. But it is always good to know exactly what you can click on and certainly the more you play with them I think the more you’ll discover what you can do and how easy they are to use. But you probably noticed throughout the walkthrough today that when I selected on things, they highlight in green. This is showing me that I am actively selecting those filters and when I have done that, the other options have automatically greyed out from my selections.

Anything that I filtered or put as a filter it all goes along the grey ribbon at the top and I can add those filters or X out of those filters at any time that I see fit. To move through the sheets, I can drop down and move through my pictures, I can also use my arrows and the main function I’d really like to explore with you today is the snapshot function as well. So moving through the report, if there are particular things that you have found most useful or with particular filters that matter the most to you? I’m just selecting a few here for the sake of demonstration you can also take a snapshot.  

So the snapshot will allow you to give it a quick name, so I am going to pop in activity table. For example in my demographics I am going to get a sense of my age groups, I can tick that little camera in the corner. 

I may also want to return to that first page and get a sense of my individual client count. Ok and so what I can do now, is I can go up to this lovely button here, it is marked Stories. It sort of looks like a power point presentation stand stuck up there. By selecting here I can create a new story, so if I select Create new story, I can call it anything I like, so I’ll call mine ‘Webinar Demo’ today, click enter, I’ve created it and it brings me through to this area, sort of like a blank template if you will and what we can do is go into our Snapshot library which is the camera on the right hand side and you can see that it saves all of those things that I’ve taken photographs of or snapshots, if you prefer that terminology. So what I can do is I can load them here, I can resize them, I can arrange the information I need. I can also add in things like Title as well, so this is a perfect example for me to pop in so ‘Individual clients Activity A 2017-18’ but you can essentially call this or create a story of your own, using whatever information or whatever filters that you’ve applied to really get a sense of what train of thought you are following or what information you want to present or share. 

What is excellent about these is of course you can export these, you cans save as a PDF, you can print them out, you can turn them into a power point presentation and all of that is available in the Qlik tool as well. It allows you to build a report exactly how you want it.
What I love about stories as well is that they will automatically refresh. So if you come back into this story say in about another six months and you have to do the exact same report for a board member, with the exact same filters and data, you can come back into this, double click on that picture that is created here for example and what it will do, is it will actually bring it back to that area of the report where you sourced that information so that you can essentially take another snapshot of refreshed data as well. So it’s a really, really easy tool to use and we are hoping that a lot of you will find this quite useful.

So that essentially is a little walkthrough of our Org overview report and the amalgamation of two of the existing Cognos reports and it is being released as I mentioned earlier, tomorrow Friday the 8th of September. So I thought we might just pause for the moment and just state that any more information, you can find on our Data Exchange website. There is also a Reading Reports Guide that we will have available shortly and in the future, but I might just pause for a moment allow probably a 5 or 10 minute gap today, just to allow those of you that have been asking questions, to have a further opportunity to have those questions answered or to type in any questions you may have had up until this point.

So for those of you that are quite comfortable with what you have seen today and you have no remaining questions, thank you so much for participating in our webinar today and I hope you have learned something and got something out of our contact today. Please take a moment to complete our short survey that will pop up at the end of this webinar when you close your browser. For those of you that would like to remain behind and perhaps ask a few more questions and liaise with my colleagues Rose and Brendon, please do stay on the line for the next 5 minutes, otherwise though we will have audio silence now and I want to thank you again all of you for taking time out of your busy day to be with us here. Thank you and have an excellent afternoon.


The purpose of this webinar is to provide a practical walkthrough of the Organisation Overview report to assist you in navigating the report yourself, seeing your data for data quality reasons and capturing that information for your own reporting purposes.

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