Find and edit a case video
Information on updating cases, finding a case, search area fields, results section, and ending a case.
Resources
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Displaying 25 to 48 of 103 resources
Add a case video
What a case is, adding a case, referral and source reasons, and special data entry fields.
Add a client video
What a client is and how to add a client.
Digital Identity and RAM Frequently Asked Questions
This task card discusses frequently asked questions when accessing the Data Exchange through RAM with your Digital Identity.
Community Outcomes (SCORE) Fact Sheet
This fact sheet discusses what community SCORE is and the importance of recording Community SCORE.
myGovID and RAM Webinar
This webinar will provide information on myGovID and RAM. The new authentication process to access the Data Exchange portal after 27 March 2020.
Data Exchange Reports
This video will provide information on the self-service Data Exchange reports. What the reports are and how organisations use them.
Settlement Engagement and Transition Support Webinar
This webinar will provide information on the Settlement Engagement and Transition Support activity.
Information for organisations about consent
A plain English explanation of how consent works within the Data Exchange. It explains how organisations obtain client consent on behalf of DSS and if client consent is not given.
Privacy Impact Assessment Report
The purpose of this Privacy Impact Assessment is to identify the possible impacts that the DSS Data Exchange might have on the privacy of individuals.
Summary of the Privacy Impact Assessment of the Data Exchange
The Privacy Impact Assessment made seven recommendations to enhance the Department’s arrangements for protecting the privacy of personal information while operating the Data Exchange.
System re-opening request form – task card for organisations
As per the Data Exchange Protocols, service providers can choose to enter data any time within a reporting period. Following the close of a reporting period, organisations have an additional 30 days to enter their performance data.Filters
Data Exchange reports allow you to filter data by selecting items from the available objects on the report sheet.
Introduction and access
The Data Exchange is an innovative and intuitive suite of applications (reports) which display data reported in the Data Exchange.
Data Exchange Snapshot 2021
A snapshot of the Data Exchange as of January 2021.
Information for clients about privacy
A plain English explanation of how privacy works within the Data Exchange. It explains how the Data Exchange protects a client’s personal identifying details.
The importance of data quality
Tips to help you avoid data entry errors on the Data Exchange.
Add a SCORE assessment
This module will discuss how to add a SCORE assessment.
Find a case
This module will discuss how to find an existing case.
Find a client
This module will discuss how to find out more information on client records.
Quick guide to using reports
One way you can use the different features of the Data Exchange reports.
Add a community case and session
This module will discuss creating a case and session with no individual clients attached; and editing the case and session to attach individual clients.
Add a session
This module will discuss how to add a session. A session records what service was delivered on a particular date within a reporting period, the type of service delivered and which clients attended.
Add a case
This module will discuss how to add a case. A case is the first step in recording service delivery information within the Data Exchange.